Terms and Conditions

1. Introduction

Welcome to restored-sole.com!

These terms and conditions outline the rules and regulations for the use of Restored Sole's Website, located at https://www.restored-sole.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use restored-sole.com if you do not agree to take all of the terms and conditions stated on this page.

2. Services and Products

2.1 Sneaker Restoration: We offer professional sneaker restoration services. Our process involves cleaning, repairing, and restoring sneakers to their best possible condition. Results may vary based on age and overall condition of shoes.

2.2 Products for Sale: We sell a variety of products including clothing, sneakers, and restoration services. All products are described and priced as accurately as possible.

3. Orders and Payment

(For cleaning and restoration services)

3.1 Deposits: Upon approval of a quote, a deposit of 50% of the total quoted amount is required before work will commence. Quotes with unpaid deposits will be placed on hold until the deposit payment is received.

3.2 Payment Terms: Full payment for completed orders is required within 14 days of the completion date. After 14 days, a storage fee of $5 per day will be applied until the invoice is paid in full. If an invoice remains unpaid 30 days after completion, ownership of the shoes will transfer to Restored Sole.

3.3 Pricing: Prices for services are subject to change without notice. We are not responsible for pricing errors. In case of an error, we will notify you before proceeding with the order.

(For Shop Purchases)

3.4 Order Placement: Orders for products can be placed on our website, through social media, or in person.

3.5 Payment Terms: Payments must be made in full at the time of order placement. We accept card payments via Stripe, or cash in-person.

3.6 Pricing: Product prices are subject to change without notice. We are not responsible for pricing errors. In case of an error, we will notify you before proceeding with the order.

4. Shipping and Delivery

4.1 Shipping: We offer shipping services for our products. Shipping costs are calculated at checkout and may vary based on location and order size/weight.

4.2 Delivery Time: Estimated delivery times are provided after checkout. We are not responsible for delays caused by shipping carriers.

4.3 Turnaround Times on Restoration Services: Turnaround times may vary based on the level of service and condition of your shoes. We will keep in touch with you throughout the process of your restoration order with updates or you may also reach out to us for updates.

4.4 International Shipping:

International Shipping is currently unavailable, although we hope to implement international shipping in the future.

5. All sales final

5.1 Returns for Products: We cannot accept returns on products purchased from us at this time. A refund will not be issued on products purchased on our website. Please refer to section 5.3 for service satisfaction terms.

5.2 Refunds: Refunds will not be issued on products or services performed by Restored Sole.

5.3 Service Satisfaction: If you are not satisfied with our sneaker restoration service, please contact us within one [1] day of receiving your restored sneakers. We will work with you to address any issues. Once restoration services are rendered, results will be shared with owner before returning shoes into your possession.

6. Liability

Service Disclaimer: While we strive to restore sneakers to the best possible condition, results may vary based on the sneaker's original condition. We are not responsible for pre-existing damages or issues beyond our control. Before-and-after pictures are captured and provided to customer as a record of condition of shoes pre and post-process. If there is a discrepancy with the overall condition of shoes upon final return, the before-and-after photos will be referenced.

7. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Restored Sole and is protected by intellectual property laws. Unauthorized use is prohibited.

10. License:

Unless otherwise stated, Restored Sole and/or its licensors own the intellectual property rights for all material on restored-sole.com. All intellectual property rights are reserved. You may access this from restored-sole.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from restored-sole.com

  • Sell, rent, or sub-license material from restored-sole.com

  • Reproduce, duplicate or copy material from restored-sole.com

  • Redistribute content from restored-sole.com

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Restored Sole does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Restored Sole, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Restored Sole shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources;

  • Dot.com community sites;

  • Associations or other groups representing charities;

  • Online directory distributors;

  • Internet portals;

  • Accounting, law, and consulting firms; and

  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Restored Sole; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Restored Sole. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Restored Sole's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Continued use of our services and products constitutes acceptance of the revised terms. Im